This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. 

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your personally identifiable information in connection with our website, courses, and services.

Delhi Trading Academy (referred to as “we,” “us,” or “our”) is based in Gurugram (Gurgaon), Haryana, and offers stock market and trading-related education, workshops, and mentorship programs.

What personal information do we collect from visitors, students, and website users?

When you register for a course, enroll in a workshop, book a demo class, or sign up on our website, you may be asked to enter:

• your name, 
• email address, 
• phone number, 
• mailing address, 
• date of birth, 
• educational or trading background, 
• payment details, or 
• other information. 

It will help us process your enrollment and improve your learning experience.

When do we collect information?

We collect information from you when you:

• Register on our website or enroll in a course
• Book a free demo class or consultation
• Make a payment for a course, workshop, or mentorship program
• Subscribe to our newsletter or trading updates
• Fill out an enquiry or contact form
• Respond to a survey or feedback request
• Use live chat or open a support ticket
• Participate in webinars, seminars, or trading simulations conducted by us

How do we use your information?

We may use the information we collect from you in the following ways:

• To process your course enrollment and manage your student account
• To personalize your learning experience and recommend relevant courses or materials
• To communicate with you regarding class schedules, changes, or updates
• To respond to your queries, support tickets, or feedback
• To send you information about new courses, workshops, or promotional offers (with the option to opt out)
• To improve our website, teaching content, and overall service quality
• To process payments and maintain transaction records
• To comply with applicable legal and regulatory requirements

Do we use cookies?

Yes. Cookies are small files that our website transfers to your computer’s hard drive through your web browser (if you allow it). It enables our systems to recognize your browser and remember certain information. We use cookies to:

• Understand and save your preferences for future visits
• Keep track of course progress or session activity where applicable
• Compile aggregate data about site traffic and interactions. So, we can improve our website and course offerings
• Support any third-party analytics or advertising tools used on our behalf

You can choose to have your browser warn you before accepting cookies. Or, you can disable cookies entirely through your browser settings. Disabling cookies will not affect your ability to use our website. But some personalized features may be limited.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to reliable third parties. They assist us in:

• operating our website, 
• conducting our business (such as payment gateways, SMS/email service providers, or learning management platforms), or 
• servicing you, provided those parties agree to keep this information confidential.

Third-party links

Occasionally, at our discretion, we may include or offer third-party tools, payment gateways, or resources on our website. These third-party sites and services have their own independent privacy policies. We have no responsibility or liability for the content or practices of these linked sites. But we welcome any feedback about them.

Google and advertising

We may use Google Analytics and/or Google Ads on our website. Google, as a third-party vendor, may use cookies to serve ads and analyze traffic based on your visits to our site and other sites on the internet. You may opt out of personalized advertising by visiting Google’s Ad Settings page or the Network Advertising Initiative Opt-Out page.

Payment information

For course fees and payments: we use secure third-party payment gateways. We do not store your full credit/debit card or banking details on our servers. Our payment processing partners handle these directly in compliance with applicable security standards.

Children’s privacy

Our courses and services are intended for adults. These are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us to remove it.

Data security and breach notification

We take reasonable technical and organizational measures. It will protect your personal information from unauthorized access, alteration, disclosure, or destruction. In the event of a data breach affecting your personal information, we will:

• Notify affected users via email within 7 business days of discovery
• Post an in-site notification within 7 business days of discovery

Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to any legal or contractual obligations we may have to retain it
• Opt out of marketing communications at any time

You may exercise these rights by logging into your account or by contacting us directly using the details below.

Do Not Track signals

We honor Do Not Track (DNT) browser signals where technically feasible. We do not engage in third-party behavioral tracking beyond what is disclosed in this policy.

Unsubscribing from communications

We collect your email address and phone number to send you course information, updates, and responses to inquiries. If at any time you would like to unsubscribe from receiving future communications, you may click the unsubscribe link in any email, reply “STOP” to any SMS, or contact us directly. Plus, we will promptly remove you from further correspondence.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.